Description
Grievances System facilitates public to register their grievances.
Beneficiaries
Citizen
GCC Citizen
Commercial Entity
Government Entity
Other Entities
إجراءات وخطوات الخدمة
Service Procedures and Steps
Login to the System
• For citizens and residents: Log in to the CRM system using eKey credentials.
• For other users: Create an account in the CRM system and log in using your credentials.
Access the Grievance Service
• Navigate to the Services page and select the Grievance Service.
Create a Grievance
• Click on the Create Grievance option to initiate a new grievance request.
Submit the Grievance Application
• Fill out the required details in the grievance form and submit your application.
Receive Notification of Outcome
• After an internal review, customer will be notified of the final outcome of your grievance.
• For citizens and residents: Log in to the CRM system using eKey credentials.
• For other users: Create an account in the CRM system and log in using your credentials.
Access the Grievance Service
• Navigate to the Services page and select the Grievance Service.
Create a Grievance
• Click on the Create Grievance option to initiate a new grievance request.
Submit the Grievance Application
• Fill out the required details in the grievance form and submit your application.
Receive Notification of Outcome
• After an internal review, customer will be notified of the final outcome of your grievance.
المستندات المطلوبة
The required documents
1. Rejection Letter from Respective Municipality or Urban Planning as applicable
2. TitleDeed
3. CR/CPR
2. TitleDeed
3. CR/CPR
رسوم الخدمة
Service fee
No fees
الأحكام والشروط
Terms and Conditions
N/A
الأسئلة الشائعة
FAQs
1-Is there any fees for the this service ?
No. There is no fees for this service
No. There is no fees for this service